Terms & Conditions

Terms & Conditions



Ownership in goods sold by SuperChem Australia does not pass onto the customer until full payment is received for all outstanding invoices.

All information provided on this website & in our mail order catalogue is the property of  SuperChem Australia  & cannot be copied or adapted without permission. This includes (but is not limited to) product images, designs & content.



 SuperChem Australia reserves the right to amend prices listed online or in the mail order catalogue prior to processing an order.

The prices displayed exclude GST & shipping costs. The shipping cost will be calculated at Checkout once you have selected your products & entered the quantity & your delivery address. Click here to view our Shipping Policy.


Minimum Order Value

The minimum Total Order value must be $99 or greater (ex GST & Delivery). This allows us to apportion the shipping cost over a larger basket of goods, thereby reducing the amount payable by our customers & guaranteeing the most competitive prices.



We make every effort to ensure that your goods are delivered within the estimated delivery times provided: seeShipping. However, there may be circumstances beyond our control, which prevent us from delivering the goods on time. For example, during periods where large volumes of freight are being transported, our transport providers may experience delays in the delivery of goods. There may also be instances where the driver has attempted a delivery, but the customer hasn’t been at the premises to accept the goods.

In order to avoid delays & eliminate additional delivery charges, drivers will be authorised to leave the goods if the premises are unattended. If there is an adjacent business that is open during normal business hours (9am-5pm) & is willing to accept delivery on your behalf, this must be noted in the “Delivery Instructions”.  SuperChem Australia does not accept any responsibility for loss, theft or damage where goods are left unattended at the premises or delivered to a nominated address.

A sale will not be voided if goods are delivered after the estimated delivery date.


Credit card security

 SuperChem Australia uses SSL software to ensure that payment information (including credit card details) provided online are secure. However, we do not accept any liability for loss or damage suffered as a result of unauthorised or fraudulent use of your credit card information by any third party.



 SuperChem Australia takes all necessary steps to ensure that the information provided on this website & in our mail order catalogue is accurate, complete & reliable. However, we make no representations or guarantees in this regard. It follows that  SuperChem Australia is not liable for any loss or damaged suffered in reliance on the information supplied.



 SuperChem Australia Supplies is a wholesaler and distributor. We buy and sell products from different suppliers from time to time, this means our products are the same but the Style, colour, packaging and container may vary from the images on our website.



 SuperChem Australia Supplies may from time to time at its sole discretion change the branding, including any mark or name, of any product on our website.